AIML - Site Reliability Engineer (SRE), Siri Knowledge Platforms

London, England, United Kingdom Machine Learning and AIDescription

As an SRE in the AI/ML organisation within Apple, you will be directly responsible for the infrastructure that powers Siri, search, and other high-impact user-facing solutions running on millions of Apple devices worldwide.We strive to improve the stability, security, efficiency, and scalability of a 24/7 global service. We have on-call rotations—working in a geographically distributed SRE teams for follow-the-sun support. Your strong troubleshooting ability will be used daily to isolate issues and resolve the root cause through investigative analysis. The role also requires building and maintaining accurate, up-to-date documentation reflecting configuration, providing code reviews, and mentoring new team members.An ideal candidate is an independent problem-solver who is focused and capable of exhibiting deftness to handle multiple simultaneous contending priorities and deliver solutions in a timely manner.Minimum Qualifications

A strong sense of ownership and integrity demonstrated through clear communication and collaboration.Sophisticated knowledge of one or more of the following: Kubernetes, containerisation systems, and/or public cloud infrastructure (AWS, GCP).Proficiency in Go, Python, or similar language to automate tasks.Hands-on experience handling large numbers of diverse systems with configuration management or software delivery platforms (such as Puppet, Chef, Ansible, and Spinnaker).Preferred Qualifications

Working knowledge of multi-tier applications and their dependencies including load balancing, TCP/IP networking, web services, LDAP and DNS.Proficiency with web server administration including Apache and Nginx.Knowledge of database design, support and administration including Postgres, MySQL, and HBase.Network administration and troubleshooting.Good interpersonal skills shown through previous projects or assignments.

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