Lead and inspire a team of Business Analysts, fostering growth and embedding a culture of learning to drive improvements across the organisation. This is an exceptional chance to empower others through coaching and mentorship, shaping both individual careers and the future of customer experience. This is a 2 Year FTC.Client DetailsOur client is a prominent organisation within the Social Housing sector. They are a national organisation, deeply committed to making a positive impact in the community. At the start of a very exciting transformation, they pride themselves on fostering an inclusive and forward-thinking environment, which puts people and their customers first in all they do. With ambitions to grow, modernise and improve the lives of all people in it''s sphere, there''s never been a more exciting time to join the team. DescriptionLead the development and embedding of improvement culture and new ways of working.Build a library of artifacts and improvement tools such as frameworks, practical workflows, templates etc.Inspire, coach and manage a team of Business Analysts eager to achieve successful outcomes.Engage with key stakeholders to identify opportunities for improvement across the organisation.Monitor and evaluate the effectiveness of improvement strategies.Facilitate training and development sessions to a wider audience.Develop and maintain strong relationships with internal teams and external partners.Ensure compliance with industry regulations and ..... full job details .....