Administration Officer (Band 3)

Administration, Clerical, Temporary Your new companyHays are working with a Large Public Sector Organisation based in Antrim to recruit an Administration Officer on a temporary basis.Your new roleProvided high-level administrative support to Clinical Physiologists, medical staff, and consultants across multiple hospital sites.Managed outpatient clinic documentation: retrieved, prepared, filed, tracked, and distributed patient notes and test results.Coordinated diagnostic test appointments, ensuring accurate bookings, cancellations, and patient communications via hospital systemsHandled telephone queries from patients and staff, arranging interpreters and ambulance transport when requiredLiaised with GP surgeries, multidisciplinary teams, and external departments to share patient information securely.Updated patient demographics and logged diagnostic referrals on Trust systems, supporting waiting list management.Maintained departmental compliance with ICT, email, infection control, confidentiality, and equipment policiesManaged incoming/outgoing mail, monitored stock levels, and upheld service standards including cleanliness and fault reportingDemonstrated flexibility in meeting service needs, including cross-site working and additional duties as assigned. What you''ll need to succeed4 GCSEs including Maths and English and 1 year''s admin experience to include the use of computerised systems e.g. Microsoft OfficeOR3 years'' clerical experience in an office environment to ..... full job details .....
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