Customer Account ManagerIpswich 28,000 per annum + career progression Monday - Friday + alternate Saturday mornings PermanentIntroductionAcorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and upselling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised CII qualification.Hours and SalaryMonday - Friday, 08:30am - 5pmEvery other Saturday, 9am - 12pmSalary: 28,000 per annum initially, with increases as CII qualifications are achievedKey ResponsibilitiesEngage with customers to provide excellent service and adviceBuild strong, long-lasting customer relationshipsIdentify cross-selling and upselling opportunities while prioritising the customer journeyWork towards gaining a company-funded CII professional qualificationParticipate in workshops, coaching, and on-the-job trainingAbout YouEnjoy interacting with people and building relationshipsStrong problem-solving skillsExperience in customer service, administration, or hospitality is desirable but not essentialAmbitious, motivated, and eager to progress within the companyWilling to learn and develop through industry qualifications and internal programmesBenefits22 days holiday, increasing to 27 days with service (plus bank holidays)Access to a company-paid ..... full job details .....