Process Optimisation and Digitisation - Associate Director

Reports to Head of the PODA key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness.Key responsibilities:Lead a team within the POD function to optimise and automate processesLead strategically importance projects that to contribute to transformation goalsQuantify realised benefits to client satisfaction, risk, efficiency and effectivenessConduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvementCreate business requirements documents to enable process automation and project manage automation delivery via Agile sprints.Work collaboratively with the leaders across the group to identify, prioritise and improve processes which deliver transformation benefitsReport progress aligned to Aztec transformation Governance frameworkCollaborate with Technology teams to rapidly automate processesLead POD communication activities to share success and facilitate continuous improvementSkills, Experience, Qualifications:
A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body)Minimum five years’ experience leading process improvement projects within Financial Services (mandatory) and/or alternative fund services (advantageous)Minimum five years’ experience managing teamsDemonstrable delivery experience of process optimisation and automation projectsBachelors degreeGood business partnering and senior stakeholder engagement skillsEffective facilitation, influencing and negotiation skillsComfortable operating across multiple jurisdictions with multiple stakeholdersAnalytical and demonstrates reasoned logic to decision making and judgments, considers external/internal factors and can recommend solutions in complex situationsStrong and effective communication skills with the ability to produce clear and concise written and presentation materials.Experience working in a technology engagement environmentProven experience leading change management initiativesGood experience in controlling and managing riskAdvantageousChange Management qualification and / or an Agile/Project Management qualificationWe will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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