Operations Manager

Location: Selly Oak Birmingham + travel across the West Midlands
Hours: 37 hours per week
Salary: -42,568.84 - -44,965.39 (DOE)

About the Role

We are currently recruiting for an experienced and driven Operations Manager to oversee a portfolio of supported living and residential services across the West Midlands.

This is a senior leadership position where you will manage a team of Registered Managers and be responsible for ensuring the delivery of high-quality, person-centred care for individuals with autism, learning disabilities, and complex needs.

You will play a key role in driving service performance, maintaining compliance with regulatory standards, and supporting the growth and development of services.

This is a hybrid role, combining office-based work with regular visits to services.

Key Responsibilities

• Lead, motivate and develop a team of Registered Managers
• Drive service performance and work towards CQC ''Outstanding'' ratings
• Conduct audits, inspections, and ensure full regulatory compliance
• Support service development, including new services and referrals
• Oversee recruitment, staffing levels, and workforce planning
• Manage budgets and monitor financial performance
• Lead on safeguarding, quality assurance, and risk management
• Build strong relationships with families, commissioners, and external stakeholders
• Contribute to strategic planning and operational leadership

About You

• Experience as a Registered Manager (or above) within social care
• Strong understanding of CQC standards, legislation, and safeguarding
• Experience managing multiple services or teams
• Background in autism, learning disabilities, or complex care
• Strong leadership, coaching, and organisational skills
• Commercial awareness and experience managing budgets
• Full UK driving licence and willingness to travel

What''s on Offer

• Salary up to -44,965.39 per annum
• 33 days annual leave
• Healthcare cashback scheme (dental, optical & more)
• Life assurance
• Pension scheme
• Free onsite parking
• Ongoing training and career development
• Supportive leadership environment

Why Apply?

This is an excellent opportunity for an experienced care leader to take the next step into a multi-service operational role, where you can have real influence on service quality, team development, and outcomes for the people supported.

Apply Now

If you''re ready for your next leadership challenge, apply today or get in touch for more information.