About Painshill and the Role

Painshill is a Grade I listed 18th century landscape garden of international renown, attracting over 100,000 visitors a year. Inspired by landscape paintings and the Grand Tour through Europe, the Hon Charles Hamilton created Painshill between 1738 and 1773, as a living painting.Set within the picturesque landscape, the Tea Room is a significant part of Painshills commercial operation and is open every day except Christmas Day and Boxing Day. We are seeking a Tea Room Assistant to join our small, friendly and busy team, delivering exceptional customer service to every visitor coming into the Tea Room. The applicant must be confident, friendly and self-motivated with the ability to work on their own and as part of a team with high personal standards.Reports to Line ManagerFood and Beverage SupervisorWorking Hours and Remuneration *

Salary: £19,120 pro-rated for 4 days (£23,900 FTE)Days of work: 4 days/30 hours per week (FTE 37.5 hours) with a 30 minute unpaid breakWorking week: Monday to Sunday working a minimum of 3 weekends out of 4 on a rostered basisHours of work: Daytime with minimal evening coverThis is a 6 month fixed term contract with a possibility of extension.

Working Location

Painshill Park, Cobham, Surrey KT11 1JEPlease note that due to Painshills location, own transport is recommendedMain Responsibilities and Tasks

As front of house staff, assist in the day to day servicing of the Tea Room as rosteredEnsure a high standard of customer service to all visitors and staff at all timesEnsure the Tea Room is prepared and ready for visitors prior to openingPreparing and serving Barista coffee and other drinksCash handling, including opening and closing the till and contactless payment managementMaintain Health and Safety standards, including COSHH regulationsEnsure correct food labelling, paying particular attention to allergens (Natashas Law)Maintain a high standard of cleanliness in the front of house areas (including the outside area)Ensure stock is replenished in a timely manner, reporting shortages to the Food and Beverage supervisorEnsure correct storage of food and stock rotation is in place i.e. checking use by datesDisplay merchandise attractivelyWork in the correct and appropriate clothing at all times (uniform provided)Undertake general cleaning as directedReport maintenance, hazard and/or any staffing issuesQualifications and Experience

Working in a front of house role, desirable but not essentialCustomer service experience, desirable but not essentialBarista service training an advantage, desirable but not essential (training will be provided)Confident when dealing with the publicStrong motivational skills, energetic and a desire to be the bestAbility to work under pressure, multi task and prioritiseA professional outlook and high standard of personal hygiene and appearanceKnowledge of food and food preparationLevel 1 Food Safety and Hygiene for Catering Certificate; desirable but not essential (training will be provided)Skills and Personal Attributes

Good Communication and interpersonal skillsCustomer focused with a positive attitudeHelpful and friendlyEnthusiastic with a willingness to learnPositive team player who can also work on their own initiativeBenefits of working at Painshill

25 days annual leave, FTE, plus statutory holidays, increasing after 2 years serviceFree food and drink when on dutyOn-site free parkingContinued training and developmentEntry to Painshill for yourself and immediate family (when off duty)Discount in the Painshill Garden Shop (at all times) and Tea Room (when off duty)Employee Assistance ProgrammePlease note: The above Job Description is not exhaustive and the post holder may be required to undertake other duties which are broadly in line with the above key responsibilities and the overall business objectives of Painshill.To Apply: Please email CV and covering letterClosing Date: Wednesday 3rd September at 12 noon. We reserve the right to appoint prior to this date.Interview Date: Scheduled for the week commencing 8th September.Start date: ASAP

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