We are looking for a compassionate and committed Caseworker to provide structured, tailored support plans based on holistic assessments for individuals affected by crime. This role is offered on a hybrid basis, working from home and our base at Dyfed Powys Police Headquarters in Carmarthen. Regular travel throughout the area will be required.What we offer:At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthdayPension with 5% employer contributionEnhanced sick pay allowances, maternity and paternity paymentsHigh Street, retail, holiday, entertainment and leisure discountsAccess to our financial wellbeing hub and salary deducted financeEmployee assistance programme and wellbeing supportOngoing training and support with opportunities for career development and progressionAbout the RoleThis role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen. As a Caseworker you will:Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.Conduct risk and needs assessments, ensuring each victim receives tailored support and information.Identify barriers to accessing services and work with partners to provide ongoing ..... full job details .....