Overview

Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?If this sounds like you, we have the perfect opportunity for you!We are looking for individuals to join our Care Navigation Team who:Are enthusiastic and self-motivatedHave the ability to work in a fast-paced environmentAre excellent communicators, both written and verbalAre able to listen and empathiseAre keen to learn and developDemonstrate attention to detailCan be flexible and adaptableAre competent with ITCandidates please note the interviews will be held on 30 September 2025.

Responsibilities

In the role of Care Navigator you will work as part of a cross-city team, providing a professional and effective response to our patients who access our services. This will be online or over the telephone and you will be responsible for signposting patients correctly to ensure they receive the right care, at the right time, with the most appropriate healthcare professional for their individual care needs. You will also provide key support to the acute care team for patients requiring access to same-day care.This is a fast-paced role where a keen eye for detail, strong communication skills and the ability to work as a team are essential.In return you will receive:Full induction and training planNamed direct Line ManagerLong service rewardsGenerous holiday entitlementWellbeing health planStaff wellbeing groupRide to work schemeUniform allowanceRefreshmentsSupport to develop your skills and career

Job details

Job location(s):

Gale Farm Surgery, Front Street, Acomb, York YO24 3BU; Haxby and Wigginton Health Centre, The Village, Wigginton, YO32 2LL; Haxby Group Practice, 1 North Lane, Huntington, York YO32 9RU; The Old Forge Surgery, The Green, Upper Poppleton, York YO26 6EQ; New Earswick Surgery, White Rose Avenue, New Earswick, York YO32 4AGHours and type:

Permanent, Full-time

Selection and Disclosure

Selection for Interview process: If you are applying through NHS Jobs, you may be asked about the Two Tick disability scheme. We are not signed up to this scheme. Our process considers candidates on the merit of their application only and we do not ask any questions regarding a disability as part of our selection process.Disclosure : This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the DBS is required.

About us

We are a leading primary care organisation that delivers high quality care from GP practices in York, Hull and Scarborough. We are innovative and committed, at the forefront of developments within our field, with friendly and supportive staff.

Benefits

Pay: £12.60 per hour (pay progression is dependent upon annual performance appraisal).Benefits include: full induction and training plan, named direct line manager, long service rewards, generous holiday entitlement, wellbeing health plan, staff wellbeing group, ride to work scheme, uniform allowance, refreshments, and support to develop your skills and career.

Details

Date posted:

05 September 2025Contract:

Permanent •

Working pattern:

Full-timeReference number:

A3172-25-0021

Employer details

Employer name:

Haxby GroupEmployer address:

Gale Farm Surgery, Front Street, Acomb, York YO24 3BUEmployer website:

https://www.haxbygroup.co.uk/

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