Role: Customer Delivery Assistant (Drivers mate) Location: Severn Beach , Bristol BS35 4GG Hours Per Week: 45.00hours (5 days on 3 days off) Dress Code: PPE - High Vis (no logo)/ Safety Shoes Pay rate: 12.27 Main Duties and Responsibilities: What are the main areas of responsibility and accountability of the role? To safely deliver, install and demonstrate White Goods, Televisions and Cookers in our customers property Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary To ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures To liaise with Manufacturers at the point of delivery when necessary To handle all products safely and with care, supporting your colleagues to do the same Able to meet the physical requirements of the role To ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows) To work compliantly, ..... full job details .....