Customer Experience and Operations Assistant Location: Bicester Salary: up to £27,510 per annum Hours: Monday Friday, 07 00 We are seeking a proactive and versatile Customer Operations Assistant to join a well-established manufacturing business at their Bicester site. This is a varied and hands-on role, combining warehouse operations, in-store customer service, and interdepartmental coordination offering you the opportunity to develop your skills in a fast-paced manufacturing environment. You will initially be based predominantly in the warehouse, supporting the preparation and dispatch of products, with increasing opportunities to work directly with customers in-store, providing product advice and assisting with sales. Key Responsibilities • Ensure customer orders are manufactured, picked, and dispatched accurately and on time • Manage and resolve order queries efficiently • Liaise with production, sales, and logistics teams to ensure smooth order processing • Communicate effectively with couriers, suppliers, and other external partners • Support stock management, including checks, replenishment, and rotation of products • Schedule and oversee waste removal in line with environmental regulations • Maintain and clean manufacturing and warehouse equipment • Provide excellent in-store customer service, including product recommendations and sales support • Build and maintain strong relationships with customers and key stakeholders About You • Previous experience in customer ..... full job details .....