Technical Support Manager - Electrical / Smart Homes

Reading - Commutable from Basingstoke, Newbury, Bracknell, Wokingham

-55,000 - -60,000 + Quarterly Bonus + Training + Progression + Excellent Benefits

Are you from an electrical or technical background looking to step into an office based leadership role within a fast growing smart technology business?

This is a rare opportunity to take a lead position in the building automation space, supporting advanced systems used across smart homes and commercial buildings, while mentoring a small team, all within a modern office environment with no call outs or site work.

You''ll be joining a European leader in intelligent automation, known for developing its people and offering clear progression. With structured training, including an international programme, you''ll become a key technical figure within the business while supporting the development of others.

In this role, you''ll work closely with installer partners, providing high level technical support, guiding complex installations, and helping maximise system performance. Alongside this, you''ll support and mentor a small team, acting as the escalation point for more complex issues. The role remains fully inbound and relationship led, combining technical expertise with light leadership responsibility.

This role would suit a senior electrician or technically minded engineer looking to move into a leadership position within a specialist, office based environment.

The Role

• Provide high level technical support and troubleshooting for installer partners
• Act as escalation point for complex technical issues
• Support and mentor a small team of technical support engineers

The Person

• Electrical or technical background
• Experience supporting customers or clients in a technical environment
• Looking to step into a senior or leadership role
• Interest in smart technology or building automation

Reference: BBBH (phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.