Operations Manager (Merchant Operations)Hourly Rate: £22.37 - £22.82Contract Length: 5 monthsWorking Pattern: Full TimeLocation: Aldgate (Hybrid)Are you ready to take your career to the next level with a dynamic organisation that is revolutionising the delivery landscape? Our client is on the hunt for a passionate and driven Operations Manager to join their Merchant Operations team in the UK!About the RoleIn this exciting role, you will be at the forefront of improving and streamlining operations for our client''s merchants across the UK. As a key player in their mission to make their platform the preferred choice for merchants and couriers, you will directly influence the efficiency and effectiveness of merchant processes.What You''ll Do:Manage Partnerships: Oversee merchant products and service partnerships, from ideation to implementation of scalable playbooks.Enhance Experience: Identify and resolve friction points in the restaurant experience, ensuring order accuracy, timely preparation, and effective communication.Lead Cross-Functional Projects: Collaborate with teams across Product, Legal, Marketing, Sales, and Operations to enhance tools and offerings.Data-Driven Insights: Build models and dashboards to size opportunities, validate solutions, and guide prioritisation.Performance Reporting: Present insights to leadership and develop playbooks that elevate operational excellence.What You''ll Need:A Bachelor''s or advanced degree in business analytics, administration, ..... full job details .....