The world is yours with MeliDiscover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

About Meli White House Hotel NW1 3UPMeli White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus and Regents Street. Warren Street, Great Portland Street and Regents Park underground stations are all within a 5-minute walk.Salary at £ 27,717.30 plus Service ChargeHotel discounts | Health cashback plan | Meals on duty | Pension scheme | Loyalty rewards and referral bonuses | And much more!Join our team as a

Guest Experience Agent/ Guest Service Coordinator and be the welcoming face of

The Level

our exclusive luxury experience. Youll ensure every guest enjoys 5-star service, from arrival to departure.Mission:

Deliver exceptional, personalized service and elevate every guests stay.

Responsibilities will include, but are not limited to:Deliver a personalized 5-star experience to every guest, ensuring unmatched attention to detail from arrival to departure.Be a brand ambassador for The Level, showcasing all our premium amenities, signature offerings, and bespoke services.Anticipate needs and go above and beyond to create

wow moments

that exceed expectations.Promote hotel services and local experiences with savvy

upselling and cross-selling

techniques, enriching stays and maximizing revenue.Seamlessly support both Reception and Guest Experience duties.Handle guest requests and issues with professionalism and care.Stay aligned with brand standards and customer service goals.

What Were Looking For:1 year in a

Similar positionA natural flair for hospitality and storytelling.A passion for service, problem-solving, and creating emotional connections with guests.An eye for detail and the flexibility to adapt in a premium hospitality setting.Ability to work as a teamEnthusiasm to represent and enhance a luxury lifestyle brand.

If youre ready to take your career to the next level and join a supportive, thriving team, wed love to hear from you!Because belonging to the great Meli family is being VIPHolidays:

28 days holiday including 8 public holidaysContributory pension schemeRefer a friend bonus:

£500 (subject to successfully completed 6 months probation)Discounted dental and health cover with HSFGreat discounts with Melia Hotels Worldwide:

(Friends and families discounts)Personal Development:

programs designed to support your career right from the start, with unlimited access to online learning platformAwards and Recognition Programs:

Join

a culture of recognition and reward, with loyalty bonuses and referral incentivesCareer growth:

fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)High street discounts:

with Perks at WorkMeals on duty, Payday Parties and LaundryAt Meli we are all VIPGreat professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.At Meli Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.We promote our commitment to equality and diversity , avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the " Protect Your Application " page.If you want to be

Very Inspiring People , follow us on:INSTAGRAM

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