Quality Assurance Administrator

Location: Willenhall, West Midlands
Contract Type: Permanent
Salary: Competitive (DOE)

Role Overview

We are seeking a motivated Quality Assurance Administrator to support the design team and assist with both QA processes and general office administration. The successful candidate will help maintain ISO 9001 standards, manage project-related documentation, and provide administrative support to ensure the smooth running of daily operations.

Key Responsibilities

• Maintain Quality Assurance records and ISO 9001 documentation for design projects.

• Process and track permit applications.

• Monitor job progress and manage invoicing from applications.

• Support procurement activities.

• Handle enquiries, quotes, and job logging.

• Assist with labour programme planning and look-ahead scheduling.

• Monitor and manage daily email correspondence.

• Undertake additional reasonable tasks as requested by Directors.

Skills & Requirements

• Excellent attention to detail and accuracy in work.

• Strong written and verbal communication skills.

• Well-organised, with the ability to prioritise tasks effectively.

• Previous office administration experience (construction industry experience advantageous).

• Ability to work independently and as part of a team.

• Proficient in Microsoft Word and Excel.