About the job Some key information Salary: £41,771 - £46,142 per annum (Grade 9) Annual leave: 30 days'' annual leave, plus bank holidays Hours: Permanent, Full-time (37 hours) role Location: Based at the County Hall offices in Taunton or Bridgwater House in Bridgwater Hybrid working: Flexible working arrangements to support work-life balance Regretfully, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship. What will I be doing? As a Service Manager for Housing Options, you''ll lead our dedicated teams to ensure the consistent and effective delivery of statutory homelessness and rehousing duties across Somerset. This is a pivotal role at the heart of our frontline housing service, where you''ll provide strong operational leadership and act as the key point of escalation for complex, high risk and multi agency cases. We''re working to improve the lives of people in Somerset - and you''ll be a key part of that. Your day-to-day work will involve: Providing strong operational leadership to the Housing Options teams, ensuring effective workload management, supervision and performance. Handling escalations for the most complex and high risk cases, ensuring robust and lawful decision making in line with the statutory review process. Driving performance, quality and compliance through KPIs, audits and continuous improvement. Building effective ..... full job details .....