We are looking for a highly organised and proactive Account Manager to join our team at Elmbridge Court, Gloucester. This is a full-time, office-based role supporting the delivery of a range of government-funded training programmes across PDT Fleet Training and PDT Horizons.

Location: Elmbridge Court, Gloucester (Fully Office-Based)
Working Hours: Monday to Friday, 7:30am – 4:30pm or 8:30am – 5:30pm
Salary: £32,000 – £35,000 per annum (depending on experience)
Reporting to: Area Manager
Team Size: Managing a team of 3

You’ll play a key role in ensuring high-quality delivery of programmes in HGV, Engineering, Manufacturing, and other vocational sectors. Acting as the link between our internal team and external stakeholders, you'll manage delivery staff, build employer relationships, and support contract compliance and success.

Key Responsibilities

• Line manage a team of 3, including Employment Advisors and Training administrators
• Oversee delivery of funded training programmes in HGV, Engineering, Manufacturing, and more
• Support the onboarding and engagement of new employers
• Lead and coordinate employer review meetings to track progress and identify needs
• Collect and manage employer evidence for funding payment milestones
• Monitor learner progress and support the delivery team to resolve any barriers
• Ensure contracts are delivered in line with funding guidance and compliance requirements
• Report to the Area Manager on performance, outcomes, risks, and improvements
• Contribute to continuous improvement of internal systems, processes, and learner experience

• Experience managing staff within a training or employment-related setting
• Recruitment experience
• Understanding of government-funded training contracts (e.g., Skills Bootcamps, etc.)
• Strong organisational skills and attention to detail
• Excellent communication and relationship-building abilities
• Experience collecting and managing compliance or audit-related evidence
• Self-motivated with good time management and the ability to prioritise effectively
• Experience in Microsoft Office (Excel, Word, Outlook)
• Knowledge or experience in the HGV, Engineering, or Manufacturing sectors
• Experience working for or with training providers
• Familiarity with CRM and learner management systems
• Experience in employer engagement or business development within vocational training

• Competitive salary with room for progression
• A collaborative, supportive team environment
• Clear purpose and real impact in improving workforce skills and opportunities
• Office-based role with free on-site parking at Elmbridge Court
• Opportunity to work across a growing portfolio of vocational sectors