We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS''s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support. VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health and Safety, and is the VOS Deputy Designated Safeguarding Lead. Successful candidates must be able to demonstrate the following: Excellent business administration and management, with exceptional organisational skills. Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding ..... full job details .....