We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on a temporary basis. This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The RoleYou will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times.Key ResponsibilitiesActing as a key point of contact for customers via phone and email, responding in a timely and professional mannerBuilding and maintaining strong customer relationshipsLiaising effectively with internal teams to support daily operationsHandling customer queries and complaints efficiently and professionallyAssisting with delivery queries and resolving issuesGenerating quotes and ensuring all queries are dealt with accuratelyCompleting all documentation and data input accurately and to company standardsEnsuring daily reporting is completed on time and to a high standardAbout YouPrevious experience in customer servicesExcellent communication skills, both written and verbalStrong attention to detail and high levels of accuracyConfident handling queries and complaints in a professional mannerWell organised, proactive, and able to work under pressureIf you are looking for a short-term opportunity with possible long-term potential, and enjoy working in a customer-focused, operational role, we''d love to ..... full job details .....