Made with Love Bridal is an Australian luxury bridal brand known for our effortlessly chic, quality, and distinctly personable bridal experience. We are an internationally recognised, family-owned business with 8 MWL boutiques and more than 160 Stockists worldwide.We are looking for an Assistant Manager for our MWL London Flagship Boutique. We are looking for a passionate, motivated and highly organised person who will thrive in a fast-paced environment, work well under pressure, and is passionate about sales and providing exceptional customer service; a responsible and proactive individual to work alongside our boutique manager, assisting with admin, daily boutique tasks, and sales-driven while providing a memorable experience to your brides.This role is part-time, 5 days a week (including at least one weekend day!), with a competitive salary for the right candidate, and commission.What you will be doing

Provide exceptional customer service, assist with handling complaints, and ensure a positive bridal experience.Assist in achieving sales targets, upsell products, and stylist coaching.Support manager in training, meetings, and overseeing staff performance.Conduct one-on-one bridal appointments and provide exceptional customer service to our brides daily.Developing genuine relationships with each bride.Providing outstanding after-sales service to our brides via email and phone.Ensuring the boutique always has exceptional presentation, including cleanliness and merchandising; monitor stock levels, assist with ordering samples.Managing appointment bookings and general boutique administration.Achieving sales targets and managing overall boutique sales.About you

You are meticulous with impeccable attention to detailA strong passion for fashion and bridalProven experience in a leadership role, demonstrating strong organizational, communication, and team management skills.Experience in a retail environment (luxury or bridal experience is a plus)Have a passion for making the bride’s dreams become a reality!Results-driven and sales-oriented with a proven track record of successThe important bits

Full time, 5 days a week (Saturday or Sundays are a must!)Boutique based in Whitechapel, London.Competitive salary plus generous commissionBe a member of a young, highly passionate team in a growing business that is expanding both nationally and internationally.Seniority level

Mid-Senior levelEmployment type

Full-timeIndustries

Retail

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