OverviewWe are currently recruiting for a Claims Handler to join a friendly and supportive insurance team based in Mansfield. This is a fantastic opportunity for someone with claims or insurance experience who enjoys helping customers, resolving problems, and managing cases through to a successful outcome.Working as part of a busy and professional environment, you will be responsible for managing insurance claims from first notification through to settlement, ensuring customers receive excellent service throughout the process.Key Responsibilities• Manage insurance claims from initial notification through to resolution.• Investigate claims by gathering information from customers, insurers, and third parties.• Assess claim details and ensure all documentation is accurate and complete.• Liaise with insurers, loss adjusters, suppliers, and other external parties.• Keep customers informed throughout the claims process, providing clear updates and support.• Ensure all claims are handled in line with company procedures and regulatory requirements.• Maintain accurate records using internal systems and documentation processes.• Work to resolve claims efficiently while maintaining a high level of customer service.Skills and Experience• Previous experience within an insurance or claims handling role is desirable.• Strong customer service and communication skills.• Ability to manage multiple cases and prioritise workload effectively.• Excellent attention to detail and problem-solving ..... full job details .....