MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk.Key Responsibilities:To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust''s policies and procedures.Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with.Attend court to represent the Trust and provide witness statements as requiredUndertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projectsEnsure fire risk assessment actions are carried out as directed and continually monitoredUndertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and ''end of tenancy'' liaison.To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement.Undertake regular tenancy audits and ensure relevant actions are carried outTo sign-post and support tenants suffering from Domestic Abuse, or those in need of addition tenancy support.To work closely with agencies including Police, Early Help Hubs, Social Services, Mental Health Services, and to make referrals where necessary.Attend multi agency meetings when required. ..... full job details .....