Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Client Success Manager to join their Corporate-facing team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their B2B Client Services department, ensuring an incredible service is afforded to all corporate clients. In a nutshell, your responsibilities will include:- Overseeing a portfolio of 100-150 corporate clients- Monitoring client engagement/feedback for each account - feeding back to internal team(s)- Creating bespoke promotional plans for key clients- Conducting regular performance reviews to ensure client satisfaction/spend- Meeting with clients both over video and (on occasion and with ''key'' clients) in person- Offering an exceptional service to all clientsIn order to be considered for this position, it is ESSENTIAL that you have the following:- Experience of owning an external B2B client base- Experience of conducting regular business reviews to increase satisfaction/spend/engagement- Natural ability to build rapport with external clients- Articulate, credible telephone manner- Fun, sociable personality! ..... full job details .....