3rd Line Team Lead Location: Remote (UK-based) Salary: Up to 60k, depending on experienceFull-Time, Permanent A leading Managed Services Provider is recruiting for a 3rd Line Team Lead to manage a skilled team of engineers supporting Microsoft technologies across a diverse client base. This role is approximately 80% technical and 20% managerial, suited to someone who wants to remain hands-on while guiding a high-performing team. Key responsibilities: Leading a remote team of 3rd Line Engineers, providing technical guidance, mentoring and performance oversightSupporting Microsoft environments including On-Premises Active Directory, Microsoft 365 and AzureActing as an escalation point for complex technical issues and ensuring timely resolutionCollaborating with internal teams and clients to deliver high-quality service and drive continuous improvementEnhancing operational efficiency through documentation, process optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP settingIn-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft 365 and AzureProven leadership skills with a passion for team development and successExcellent communication and stakeholder management abilitiesRelevant certifications such as Microsoft Certified: Azure Administrator Associate are advantageous Must be eligible for SC Clearance. Paying up to 60k. Remote based. ..... full job details .....