The Opportunity: My client operating within the education sector are currently looking for a 2nd Line IT Service Engineer where the key purpose of this role is to provide high-quality, pro-active customer-focused technical IT support and infrastructure services to staff and students on-site across their network of schools in their Trust. In this role you will act as the key technical point of contact within the schools for escalated issues that cannot be resolved remotely by the central IT Service Desk. You will be responsible for the installation, management, maintenance, availability and security of the school''s educational and administrative IT systems; this includes network infrastructure, a range of hardware and software platforms and all IT services. Skills and Experience: Maintain, upgrade and support IT infrastructure including Switches, access points, Servers (if any), cabling and security Ensure the site''s connectivity, security including screening and systems are functioning optimally Carry out routine checks and maintenance tasks as scheduled by the central team Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates Responsible for scheduled back-up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms (Azure, M365) Strong understanding of network security principles, VPN''s and Firewall configurations Experience with ..... full job details .....