Customer Service Advisor
Location: Central Bristol
Hours:
- 5 days per week, 7.5-hour shifts scheduled between 08:00 and 22:00
- Includes 1 weekend in 4 (on a rolling 4-week rota)
Pay: £12.60 per hour
Start Date: 6th August
Commitment required until 29th September

Are you passionate about delivering outstanding customer service? Working for our established client who value equality and inclusivity, you will work out of state-of-the art offices based in the heart of Bristol. You will provide outstanding customer services during a busy peak period to a young clientele which will have all manner of enquiries. If you're a natural multitasker and someone who will go above and beyond to ensure customer satisfaction then read on..

What You'll Be Doing:

• Responding to customers via live webchat
• Answering a variety of incoming calls
• Updating customer records and systems accurately
• Collaborating with different departments across the business
• Managing multiple computer systems and screens
• Handling a wide range of queries - from invoices and accommodation to welfare and facility-related calls

• Previous experience in a customer service, hospitality or retail role
• Excellent communication skills - both written and verbal
• An empathetic ear and active listening skills
• Ability to multitask and navigate systems confidently
• Call centre experience is a bonus, but not essential
• Commitment to the duration of the assignment as full, in-depth training is provided at the start of the assignment