Technical Operations Analyst
Job Title: Technical Operations Analyst - Fully Remote (MUST BE BASED IN THE UK) - No Sponsorship Available Job DescriptionThe Technical Operations Analyst is responsible for providing extensive technical support and ownership for maintaining the service throughout the life of the contract. This role involves owning the technical delivery model and fostering strong relationships with internal supplier resolver teams to ensure a seamless experience for the customer.ResponsibilitiesAct as the liaison between our client and their end client for any SOC technical queries or issues.Coordinate responses and troubleshootingManage the SOC and act as a trusted technical advisor and escalation pointProvide extensive technical support throughout the contract lifecycle.Own the technical delivery model to ensure efficient service delivery.Maintain strong relationships with internal supplier resolver teams.Ensure a seamless experience for the customer through effective operations.Essential Skills (Please ensure your CV reflects these skills)SOC (Security Operations Centre) experience.Cyber security expertiseSecurity managementRisk management proficiencyTechnical support experienceOperational analysis skillsWhy Work Here?Join an environment that values continuous development and fosters innovation. Benefit from a supportive culture that encourages a seamless and cooperative work experience.Work EnvironmentThe role involves working closely with internal teams, leveraging cutting-edge ..... full job details .....
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