Operations Administrator
Location: Coventry
Salary: Up to -37,000 + Benefits

Permanent - 5 days office based.

Are you a proactive, detail-driven organiser who thrives in a fast-paced environment?
Our client, a growing UK-wide business, is looking for an Operations Administrator to play a central role in managing fleet operations, insurance processes, and compliance administration. As the business expands, this position will evolve-offering the opportunity to shape processes, drive improvements, and support operational excellence.

What You''ll Be Doing

You''ll be at the heart of the operational engine, ensuring everything runs smoothly day to day. Your responsibilities will include:

Fleet Operations Management

• Oversee a growing fleet (currently 100+ vehicles, increasing) managed mainly via external lease and hire contracts.
• Coordinate vehicle deliveries, maintenance, servicing, insurance, and incident resolution.

Insurance & Asset Coordination

• Act as the main point of contact between insurance brokers, operations directors, and teams for all vehicle and high-value equipment claims.
• Manage claim documentation and drive prompt resolution.
• Support the procurement of replacement assets when required.

Expense & Administration Oversight

• Verify expenses in line with company policy via the automated system (currently transitioning to an outsourced provider).
• Provide administrative support across departments and maintain strong stakeholder communication.

Health, Safety & Compliance Tracking

• Maintain oversight of ISO-related documentation and compliance checks across UK sites (ISO9001, ISO27001, ISO45001, PAS128-no formal ISO qualifications required).
• Track safety inspections, insurance renewals, and maintenance certifications.

Stakeholder Communication

• Act as a central contact for operations teams, insurers, suppliers, and third-party providers.
• Facilitate coordination across functions to maintain operational and regulatory standards.

About You

• Excellent communicator, comfortable engaging at all levels internally and externally.
• Highly organised with exceptional attention to detail.
• Confident working to tight deadlines in a fast-paced environment.
• Adaptable, resilient, and comfortable managing frequent change.
• Proactive, with a solutions-focused mindset.

What''s in It for You

• Salary: Up to -37,000 per annum
• Pension: 5% employer contribution
• Holidays: 24 days + bank holidays (Holiday Buy-Back Scheme available)
• Group Bonus Scheme

Working Hours & Location

• 40 hours per week, flexible between 7:30am - 7:30pm
• Typical patterns: 8:30am-4:30pm or 9:00am-5:00pm
• Fully office-based, with occasional work-from-home flexibility

If you''re ready to take ownership of key operational processes and grow with an ambitious business, we''d love to hear from you.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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