Kurt Geiger | About UsWe are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against RacismWE NEED YOU TO:Ensure customer service is of the highest standards at all timesBe a role model for your team and with your own service standardsEnsure all store and company sales targets, operations goals, policies, and procedures are met and maintainedActively liaise, communicate, and develop good relations with your team and Senior ManagementMaintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of developmentManage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patternsRota your team effectively and ensure optimum cover during peak trading periodsProtect the Kurt Geiger brands and ensure all team members meet personal presentation standardsEnsure your store maintains excellent visual presentation consistent with company guidelinesEmbody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven and InclusiveYOU WILL NEED:Previous retail management experienceBackground with a fashion-forward footwear, accessory, or fashion brandTo be a customer service ambassadorProven ability to drive sales and team working to KPIsTo be immaculately presented and representative of our luxury/fashion-forward brand in every wayCompetitive basic hourly rateGenerous bonus structureAmazing employee discountsFabulous shoes!Our StoresThe first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop-ups, our retail partners include some of the world''s most famous department stores.We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism#J-18808-Ljbffr