Senior Professional Services EngineerHybrid RemoteTo £65,000 + great benefitsI’m working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they’re a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table.Main Responsibilities:Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etcServe as a dedicated escalation point for the HelpdeskConduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectationsFacilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transitionCarry out site surveys and create relevant documentationMaintain accurate and up-to-date technical documentationWork closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisationTechnical Experience RequiredExperience Microsoft Endpoint Manager/Microsoft IntuneExperience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc)Deployment of Microsoft 365 products, including SharePoint/OneDrive and TeamsManagement and troubleshooting of Windows Server 2008-2019, including Remote Desktop Services, Active Directory, AD SyncHands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentationsUnderstanding of virtualization technologies e.g VMware and Hyper-VUnderstanding of security concepts, compliance and governanceTechnically certified in some of the following Technical Certifications:MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101CCNA of equivalent experienceSound interesting? Then submit your CV and we’ll have a confidential conversation about you and your future!

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