Office Manager Required!Our client is a leading packaging manufacturer based in Southampton.On behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.Package:Salary 30,000 - 33,000 (DOE)Annual company bonus28 days holiday, inclusive of bank holidaysWorking hours Monday to Friday, 8:30am - 5:30pmOffice Manager - Responsibilities:Lead and manage a small customer service and administrative team, ensuring a consistently high standard of serviceOversee the handling of customer complaints and non-conformances, including the implementation of corrective and preventative actionsMaintain and ensure the accuracy and compliance of all business documentation, including Health and Safety, Fire Safety, and personnel recordsManage government declarations and reporting requirements in a timely and accurate mannerOversee purchasing activities, supplier communications, and ensure prompt and accurate invoicingMonitor and manage stock control processes to support smooth operational efficiencyProvide hands-on support in day-to-day administrative and customer service tasks as neededOffice Manager - Requirements:Proven experience in office management or supervisory positionExperience in handling customer service issues, including complaints and non-conformance processesFamiliarity with maintaining ..... full job details .....