Yellow 42 are currently supporting one of our valued partners in recruiting a full-time Receptionist for their hotel in Oban. This well-established property is centrally located and undergoing significant refurbishment, with the first 33 rooms scheduled for completion by 1st March. We are seeking an individual who is interested in contributing to the relaunch of the hotel and playing an integral role in its ongoing development into 2026. You will be the face of the business, delivering friendly and efficient service, ensuring guest satisfaction. This hotel is part of a large independent hotel group, overseeing more than 9, 500 rooms in the portfolio. DUTIES As Receptionist you will stay informed about daily operations such as guest arrivals, departures, and special requests. Maximising room revenue according to company guidelines Welcome guests quickly and professionally at check-in and check-out, following company standards. Identify and meet guest needs during registration or departure. Follow policies for handling cash, charges, floats, and tills. Maintain up-to-date knowledge about hotel services and the local area to assist guests. Attend daily meetings as the Receptionist to keep the team informed and aligned. Boost sales through up-selling, special offers, and incentives. Respond promptly, courteously, and efficiently to customer enquiries and booking requests. Address and resolve guest complaints in a timely manner. Operate the telephone system efficiently, ..... full job details .....