Customer Service RepresentativeLocation: Caerphilly, CF83Pay: 12.21 per hourContract: 3 months, Full-Time (potential for extension)The OpportunityAre you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn''t just about answering phones; it''s about becoming an expert for our customers and building lasting relationships through professional, empathetic support.Your Day-to-DayManage Inquiries: Handle customer questions via multiple channels with speed and professionalism.Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions.Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records.Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey.Continuous Growth: Stay up-to-date with industry trends and product knowledge to remain a trusted resource for our clients.Who You AreA Great Communicator: You can explain complex info clearly and enjoy helping people.Detail-Oriented: You take pride in accuracy, especially when multitasking or entering data.A Team Player: You thrive in energized, collaborative environments and love sharing best practices with colleagues.Tech-Savvy: You are comfortable learning new software and navigating CRM systems.Apply today! Randstad CPE values diversity and promotes equality. No ..... full job details .....