Microsoft Office 365 Operations Support Analyst (Contract) Duration: 12 Months (Possibility for extension)Location: Bromley, Camberley or Chester/Hybrid (3 days on site)Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview As a Microsoft Office 365 Operations Support Analyst, you will be responsible for Level III support of the Microsoft 365 Office suite of applications, including Word, Excel, PowerPoint, OneDrive for Business, Teams, and SharePoint Online. You will act as an application analyst and technician, overseeing day-to-day operations, managing critical client escalations, and executing production changes and infrastructure deployments. Key Responsibilities:Provide Level III support for the Microsoft 365 suite of applications.Manage daily operations, troubleshoot complex issues, and respond to critical escalations.Oversee production changes and infrastructure deployments related to Office 365 applications.Collaborate with administration teams to troubleshoot network/server issues.Utilize Microsoft 365 Admin Center for user provisioning, permissions management, and troubleshooting.Write and present technical documentation using MS Office suite tools, including PowerPoint, Visio, Word, Excel, and Project.Assist in the migration of large enterprise clients to Office 365 and manage deployment from various sources.Engage in incident, change, and problem management utilizing the Remedy ITSM application toolset.Provide ..... full job details .....