Operations Manager at Nashrock Insurance RecruitmentLocation: UK (Hybrid with travel)

Full-time | Permanent

Are you a strategic thinker with a passion for claims advocacy and client success? We’re looking for a

Claims Manager

to join a dynamic team, managing high-profile and complex

Cyber

claims.

This is a client-facing role where you''ll leverage your expertise in insurance policy analysis, negotiation, and stakeholder engagement to drive optimal outcomes throughout the claims lifecycle.

What You’ll Be Doing

Lead the proactive management of complex claims, identifying coverage issues early and resolving them collaboratively.

Present claims information to clients and insurers, ensuring clarity and responsiveness.

Build strong relationships with clients, insurers, and experts.

Collaborate with internal teams to support renewals, reporting, and financial processes.

Stay current with market developments and internal systems.

What We’re Looking For

4+ years’ experience in claims handling

Strong understanding of Cyber claims

Excellent communication and negotiation skills

Team-oriented and eager to grow professionally

Professional qualifications (e.g., DIP CII or ACII) are a plus but not essential

Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.

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