Job Title:Conveyancing ExecutiveLocation/Based:Chigwell areaGeneral Overview of the position:This role involves administrative support to solicitors with all types of residential conveyancing which includes Sales, Purchases, Re-mortgages, Stair-casing, redeeming help to buy loans.Main duties and responsibilities:To include:To draft, transcribe, word-process, type, and prepare same for issue as necessary.To deal with routine matters, correspondence and queries on own initiative Dealing with new, current, and former clients by telephone, email and in person, take messages, dealing with basic enquiries and make appointments.File management including: Maintaining current files in a neat order ensuring all required documentation is completed and filed.Liaising with accounts department on completion of matters to check account is clear. Closing files on completion, schedule and archiving To Liaise with client, lenders and other third parties as required To arrange conferences/meetings as requested (if required)To ensure that clients are, to the best of your ability, kept satisfied at all times and to resolve any concerns promptly and courteously, reporting them as formal complaints for investigation when relevant. To work at all times in accordance with the policies and practices defined within the office Manual and to liaise with the partners regarding suggested improvements to any aspect of the quality system.To assist as necessary with other duties commensurate with the post ..... full job details .....