IT Account Manager (MSP)

Crawley (Travel around South East Region)

-45,000 + Uncapped Commission (OTE -70,000+) + Company Events + Hybrid Working + Training + Progression

Are you a Account Manager or IT professional with experience in Managed Service Providers (MSPs), looking to join a close-knit, forward-thinking company that offers on-the-job training, clear progression into senior roles, and a fun, supportive office environment three days a week and uncapped commission to hugely boost your OTE?

Do you want the opportunity to join a leading, family-run IT company with over 25 years of success, where relationships are at the heart of everything, and your growth is just as important as the clients?

On offer is a fantastic opportunity to become part of a business that''s a trusted technology partner to a diverse portfolio of clients across the South and South-East. Known for its people-first culture, cutting-edge cybersecurity solutions, and commitment to excellence, this company is invested in developing its team through structured progression, one-to-one coaching, and real career pathways. They combine the warmth of a family-run firm with the drive of a market leader.

In the role, you will manage a portfolio of long-standing clients, acting as their main point of contact and trusted advisor. You will conduct regular strategy reviews, identify opportunities for additional services, and collaborate with internal technical teams to deliver tailored IT solutions. You''ll be expected to travel to client sites around 50% of the time, with the rest of your week spent working remotely or from their Crawley office three days a week.

This role would suit a Account Manager or IT professional with experience in Managed Service Providers (MSPs), looking to join a close-knit, forward-thinking company that offers on-the-job training, clear progression into senior roles, and a fun, supportive office environment three days a week and uncapped commission to hugely boost your OTE.

The Role:

• Manage client accounts as the main point of contact and trusted advisor
• Identify upsell opportunities and deliver tailored solutions
• Work with technical teams and maintain CRM to drive revenue

The Person:

• Experience in sales within the IT industry
• MSP Experience
• Based in Crawley or easily commutable to

Keywords: Account Manager, IT Account Manager, MSP Sales, Managed Services, IT Sales, Customer Success, Crawley, South East, Cybersecurity, Crawley, Horsham, Horley,

Reference Number: BBBH20897

If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.