We are seeking a dynamic and commercially driven General Manager/Head of Operations to lead business performance and sales operations.

Based in Stoke, this senior leadership role carries full accountability for operational and commercial success, with occasional travel required to a secondary site

Key Responsibilities

• Full Profit & Loss (P&L) responsibility for business operations
• Provide line management across all departments and functions
• Manage and develop prime contractor relationships
• Lead and optimise the sales process to deliver maximum value
• Oversee operational performance reporting and forecasting
• Drive continuous improvement initiatives across the business
• Take overall responsibility for Health & Safety compliance
• Ensure adherence to Export Control regulations
• Oversee local IT support and infrastructure

What We’re Looking For

Essential Experience & Skills

• Proven experience within the aerospace industry
• Strong background in B2B and B2C sales at all levels
• Demonstrated success in P&L management
• Experience in inventory and warehouse operations
• Knowledge of export control requirements
• Strong leadership, communication, and decision-making skills

Desirable

• Advanced knowledge of Microsoft Office and productivity tools
• Experience with Warehouse Management Systems (WMS)
• Familiarity with database systems and reporting tools (e.g. Crystal Reports)

Qualifications

• A-Level education (or equivalent)
• Additional business-related training is advantageous

Why Join Us?

• Senior leadership role with real impact on business performance
• Opportunity to shape strategy and drive growth
• Collaborative and forward-thinking working environment
• Exposure to multi-site operations

Apply Now

If you are an experienced leader with a strong commercial mindset and a passion for operational excellence, we want to hear from you.