Workspace Services EngineerContract - Six MonthsLocation: Central London (Hybrid - At Client Discretion)Day Rate: 250 per day Inside IR35 The Role I am working with a longstanding client who have a requirement for a Workspace Service Engineer to work with one their key customers on site in Central London. The end client are on of the largest financial services companies in the world with a presence in the UK They are looking for a Workspace Support Engineer to support their team in London. You''ll be working as part of the European Technology Infrastructure organization in London. The Workspace team provides technical support to roughly 550 users based in both London and Dublin. The users consist of both front and back office staff with some working on-site in the London and Dublin offices and some working at home Responsibilities Offer 3rd level support for in depth fault analysis resulting in direct technical dialogue with internal application developers, support functions and external vendorsReceive and handle incoming service requests.Prioritise support calls based upon business impact.Resolve support calls e using remote tools or on-site desktop visit.Provide Front and Back Office system technical support all users within the businessManage expectations for service delivery, communicate with customers providing technical expertise as requiredEngineers will be available to work a flexible 8 hour shift between 7am and 7pm with an out of hours call rotaEngineers are ..... full job details .....