Tivoli Support Engineer - Ad Hoc SupportWhitehall Resources are looking for a Tivoli Support Engineer - Ad Hoc Support. This role is fully remote working, on an Ad-Hoc basis.*Outside IR35*We are seeking Technical Support Engineers with deep experience across IBM''s database, data management, data warehouse, Middleware, integration, system management, and development products to join our contingent workforce. Our on-demand engineers are called upon during high caseload periods and/or when their specialised skills are required to service client support requests. The role is to provide exceptional remote-based support for mission-critical systems utilising IBM''s enterprise technology solutions, as part of our global customer support team. The position has the responsibility for researching, troubleshooting issues, support of architectural andamp; performance related improvements, and fault corrections, across varied environments from on-premise to cloud. The role requires the expertise and skills to debug, correctly diagnose, and resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high-volume mission critical applications.Essential Duties andamp; Responsibilities: Solve complex customer issues using methodical troubleshooting based on expert knowledge in one or more of:IBM DB2 and InformixIBM or Tivoli Workload SchedulerNeed to have experience in configuring jobs in ..... full job details .....