We are currently recruiting for an office-based Sales Administrator to work on a full time and permanent basis in Shepshed, Loughborough. Salary: 27,000 per annum Working hours: Monday to Friday and office based, 9am until 5:30pm Company benefits Company pension scheme Company sick pay scheme 23 days holiday annual leave plus bank holidays Employee discount Free parking Role-based training Bonus scheme About the Role:The Sales Administrator will assist in general administration duties, processing orders, managing deliveries and declarations, and responding to distributor enquiries. Processing orders received via email, B2B website, and telephone. Assisting in arranging and processing order deliveries. Following up quotes and sales opportunities. Raising credit notes. Answering incoming calls to main reception and assisting with room bookings. Analysing customer deliveries, service levels and resolving customer order and delivery issues Preparing quotes in response to export sales queries received via email and telephone. Taking responsibility for preparing and completing Export documentation to enable customs clearance. Ensure adhering to ISO 9001 Quality Policy, associated job roles, responsibilities, processes, procedures, and work instructions. About you: Administrative and data entry experience. Professional telephone manner. Experience working in a customer focused environment. Microsoft 365 competency. Keen attention to detail with high level of accuracy. Motivation ..... full job details .....