Customer Service Advisor - RetailPay Rate: 12.60 per hour (weekly pay)Contract Length: 3 months Start Date: 12th January 2025Location: Manchester City Centre (Office-Based)Background Checks: DBS and Basic Credit Check RequiredJoin our client as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across their Membership and Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and previous experience in a contact centre or customer-facing role are essential.The office is conveniently located just 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. We offer state-of-the-art facilities, including a fully equipped gym, coffeehouse, as well as a shop and post office.Working Hours: 37.5 hours per week on a rotational basis. First and second weeks: Monday - Friday, 9 am - 5 pm for training. Weekend working is required (1.5 weekends in 3 with pre-arranged lieu days during the week). After training, engage in diverse shift patterns, including:Monday-Friday: (Apply online only), (Apply online only), (Apply online only).Saturday-Sunday: (Apply online only), 1200-20.00.Key Responsibilities: Manage inbound queries from customers, members, colleagues, and suppliers using various systems. Deliver exceptional customer experiences through multiple channels, including phone, email, ..... full job details .....