Transport Administrator (European Road Freight Import Clerk)

Contract Details:

• Salary: £27,000 - £29,000 per annum (depending on experience)
• Location: Basildon, Essex
• Hours: 37.5 hours per week
• Working Days: Monday to Friday (09:00 - 17:30)
• Contract: Permanent, Full-Time

The Transport Administrator Role Benefits Include:

• A regular working pattern
• A good work-life balance
• Great transport links
• A dynamic team

This is a fantastic opportunity to join a secure and well-organised freight operation based in Basildon as Transport Administrator. The role would suit a reliable and detail-focused administrator who enjoys working in a busy logistics office, values accuracy, and takes pride in ensuring smooth day-to-day transport coordination.

As Transport Administrator You Will:

• Provide daily administrative support to the Transport and Operations team to ensure timely and compliant freight coordination.
• Liaise with drivers and other internal teams to maintain accurate delivery records and operational updates.
• Manage all relevant transport documents, ensuring information is filed, scanned, and uploaded correctly.
• Monitor service levels and communicate delays or issues clearly and professionally.

As Transport Administrator Your Key Responsibilities Include:

• Driver Liaison: Act as the first point of contact for drivers, supporting with paperwork and assisting with daily queries.
• Documentation: Ensure PODs, manifests, and relevant compliance documents are processed accurately and timely filed.
• Customer Updates: Communicate any ETA changes, delivery delays, or completed drops to the appropriate contacts; escalate any service exceptions.
• Data Entry: Upload documents and input transport data with a high level of accuracy to ensure records are complete and audit-ready.
• SLA Monitoring: Support the team in tracking delivery performance and raising issues proactively when agreed service levels are at risk.

The Transport Administrator Specification Is:

• Experience: Minimum 2 years' recent experience in an ERF (European Road Freight) import role within a transport or logistics environment.
• Skills: Strong administrative and data entry skills essential; ability to work accurately in a fast-paced environment.
• Communication: Clear telephone and written communication skills.
• Organisation: Comfortable managing multiple tasks, prioritising workloads, and remaining calm under pressure.
• Industry Familiarity: Understanding of transport documentation and delivery processes will be beneficial.

Note: A DBS check (funded by the company) will also be required - a clean record is essential.

Working Conditions

• The office operates within the wider warehouse environment. Start and finish times may vary slightly depending on operational demands.
• The role is primarily desk-based but may require occasional movement around the depot to liaise with drivers or access paperwork.

This is an excellent opportunity for someone who wants to work Monday to Friday, maintain a strong work-life balance, and be part of a supportive, high-performing transport team.

Please apply and get in touch as happy to arrange a quick chat or share further details.