Job Title: Internal Sales Administrator Location: North East, Washington Salary: £25,900 per annum Contract: 12-month FTC (with potential for review) Working Hours: 38 hours per week Monday Friday with an early finish on a Friday. Benefits: Company pension scheme Death in Service benefit Employee Assistance Programme (including trained Mental Health First Aiders and on-demand GP service) Eye test vouchers and annual flu jab Cycle to Work Scheme Enhanced maternity and paternity support Christmas Savings Club Professional growth and development opportunities A vibrant, inclusive company culture Job Description: We are looking for a proactive Internal Sales Administrator to support the sales office team during a period of transition and growth. Reporting to the Sales Office Manager, you will play a vital role in managing customer accounts, processing orders, and ensuring excellent service is delivered at every stage. As an Internal Sales Administrator, you will: Deliver first-class customer service by managing orders and queries efficiently. Liaise with planning and operations to ensure orders are fulfilled on time. Maintain accurate customer data within the CRM system. Support with pricing agreements, lead times, and product updates. Handle customer complaints professionally and provide effective resolutions. Work with stakeholders across the business to improve customer outcomes. Report on customer order books and attend review meetings. Manage part number creation ..... full job details .....