We are looking for someone who has; strong Netsuite skills as well as PM/BA skills. Is analytical, self-sufficient, hands-on, detail-oriented, collaborative and has the skills to manage multi-tasks/projectsClient DetailsThe employer is a medium-sized enterprise operating within the retail industry. They are committed to leveraging technology to enhance operational efficiency and customer experience.DescriptionProvide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a business partner to Functional Leads and SMEs, providing analysis, insights, and guidance to identify opportunities for process and system optimisationSupport business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements Document; recommending providers; testing (Regression, SIT and UAT); roll out/launch and training Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking root cause analysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance.ProfileA successful JD NetSuite Support Analyst should have:Experience working with NetSuite systems in a retail environment.Strong BA and PM SkillsProficiency in troubleshooting and resolving system ..... full job details .....