Job Title: Service Coordinator / PALocation: Binley, Coventry Salary: 25,000 - 28,000 per annum, depending on experienceJob Type: Permanent, Full TimeWorking Hours: 39 hours per week (with some flexibility)Wickman Coventry Ltd is global supplier and manufacturer of Multispindle Lathes, designed to produce medium and large volumes of precise, high-quality components from our Coventry factory. Our sales and service network extends to all parts of the world, with offices based in the UK, Brazil, USA, China and India.This is an excellent opportunity to join a well established company now in its 100th year, with a diverse range of work on offer to an enthusiastic individual.About the Role:Aftercare and service are fundamental aspects of the Wickman approach, demonstrated through continually providing spares and support for our machines. We are looking for a focused individual who is committed to providing outstanding service to meet our customer needs and thrive in a busy, dynamic, fast paced environment.If you are customer driven and passionate about servicing and supporting customers, then this could certainly be the ideal role for you.ResponsibilitiesCoordinate and schedule all service/warranty/installation activitiesManage service schedule, arrange jobs and react to breakdowns in a timely manner to provide efficient service delivery, including delivering technical assistance to customers via phone/emailTroubleshooting and engagement with group companies to support customers ..... full job details .....