Reception, Reservations and Events Team Leader – Monday to Friday (No Weekends!)

£39,300 + Overtime | Award-Winning CompanyHours and Flexibility:Monday to Friday, shifts between 7am – 7pm (flexibility required when business needs)

Occasional evening events

No weekends

Join a Prestigious International Private Bank – Be the Voice and Face of Excellence

We are seeking an articulate, polished and professional

Team Leader

to head up our Reception, Reservations and Events function. This role is the first point of contact for

Ultra High Net Worth (UHNW) clients

and their representatives at one of the world''s most prestigious international private banks.Your ability to

communicate clearly and confidently in both written and spoken English

will be essential as you manage client interactions, lead your team, and coordinate meetings and events to the highest standard.What We''re Looking For:

Outstanding communication skills

in English, both written and verbal – you must be able to converse fluently, write professionally, and adapt your style to suit the client

A confident, service-led individual who thrives in a polished, professional environment

A warm, approachable personality with the ability to manage your team with empathy, positivity and impact

Strong organisational skills with the ability to handle last-minute requests with calm efficiency

A keen interest in seasonal food and wine (preferred but not essential)

Experience using EMS booking systems is desirable, though full training will be given

Key Responsibilities:

Lead and motivate the front of house team to deliver a seamless, five-star service across 25 meeting rooms and private dining spaces

Be the

central communication link

between clients, PAs, executive assistants, the Hospitality Manager and the Head Chef

Manage and communicate client requirements, dietary needs and bespoke event details with precision

Handle last-minute bookings and changes with professionalism and composure

Coordinate small corporate events and intimate dining experiences to ensure every detail exceeds expectations

Report directly to the Duty Manager, playing a key role in the client journey and experience

Why Join Us?

A global, award-winning institution with huge progression opportunities

Work-life balance with structured weekday hours (no weekends)

A collaborative, people-first culture that invests in your growth

The chance to represent a prestigious international brand where

communication, service and excellence

are at the heart of everything we do

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You''ll find a wide selection of vacancies on our websites

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