Deliver accurate, reliable payroll services that make a direct impact on our customersWe are looking for a Senior Payroll Administrator to join our Managed Services team, supporting the delivery of a high-quality outsourced payroll service to a diverse customer base.This is a hands-on, customer-focused role where you will take ownership of payroll processing activities, manage complex queries, and drive continuous improvement in service delivery. You will work collaboratively with your team to ensure payrolls are delivered accurately, on time and in line with statutory requirements.What you''ll be doingIn this role, you will:Manage end-to-end payroll processing for allocated customers, ensuring deadlines are metValidate and process payroll data accurately, maintaining compliance with legislationHandle complex customer queries and escalations, providing clear and effective resolutionsMaintain and improve payroll processes, ensuring best practice is followedProduce reports, data and insights to support service delivery and performanceSupport and mentor less experienced team membersContribute ideas to enhance customer experience and operational efficiencyWhat we''re looking forWe''re looking for a detail-oriented payroll professional who thrives in a fast-paced, customer-driven environment.You''ll ideally bring:Previous payroll experience, ideally within an outsourced or managed services environmentStrong knowledge of payroll processes and statutory complianceExcellent ..... full job details .....