2nd Line Support Engineer - Milton Keynes5 Days per week onsite - 35,000 - 38,000 per annum2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.Key skills:Strong 2nd Line support experienceConduct administration tasks for server operating systems.Collaborate with RDS, Citrix, and Hyper-V technologies.Supply assistance for smartphones (Android and iOS), tablets (Android and iOS), printers, scanners, copiers, and other hardware devices.Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.Administer backup technologies and antivirus/security software.Execute cable patching and utilize remote access tools.Leverage ITSM tools for streamlined service delivery.Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.Possess outstanding customer service and communication aptitudes.Display a fervent dedication to their profession and a commitment to delivering superior client-centric ..... full job details .....