Sales Support and Customer Service Coordinator
Sales Support and Customer Service Coordinator (Agricultural Machinery) THE COMPANY GM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Customer Service and Sales Support professional to support the sales team and ensure customers receive a smooth, professional experience from sale through to delivery. This is a varied operational role combining customer service, sales administration, CRM management and stock coordination within a busy agricultural environment. KEY RESPONSIBILITIES Provide sales support following machinery and equipment sales. Coordinate Pre-Delivery Inspections (PDI) and delivery scheduling. Manage CRM system, enquiries, quotes and sales pipeline. Maintain accurate stock listings and website updates. Raise and manage purchase orders and supplier communication. Handle customer enquiries, calls and front-office support. Follow up with customers after delivery to ensure satisfaction. Complete warranty paperwork and delivery documentation. Work closely with sales, workshop and yard teams to ensure smooth operations. SKILLS and EXPERIENCE Essential Experience in sales support, internal sales or customer service Strong organisation and administrative skills CRM or sales system experience Good IT skills (Office 365 or similar) Confident communicator Full UK driving licence Desirable Agricultural ..... full job details .....
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